Self-exclusion at Dada8
Self-exclusion is a protective measure that you may activate to suspend access to your Dada8 account for a defined period. It is intended to help you regain control of your gambling and to prevent use of the site during the selected timeframe.
Who may use self-exclusion
You must be at least 18 years old to gamble on Dada8. If you are concerned that your gambling is becoming problematic or you wish to pause activity for any reason, you may request self-exclusion. The policy covers all products offered by Dada8 and may apply to accounts linked within the same household or operating on the same devices, IP addresses, email addresses, or payment methods.
Exclusion options and effects
- 6 months
- 1 year
- 2 years
- 5 years
- Permanently
During the selected self-exclusion period, your Dada8 account will be disabled from gambling activities. You will not be able to place bets or make new deposits. You may log in to view your account and withdraw any remaining balance. You will be excluded from all promotional offers and marketing communications for the duration of the period. Dada8 will take reasonable steps to prevent circumvention, including blocking access via linked accounts, shared devices, or environments where computers are used in common, such as households or institutions.
Initiating self-exclusion
You can begin self-exclusion through the account controls by selecting Self-Exclusion in the My Gambling Controls area and choosing your desired duration. Confirm the choice to apply the exclusion to your account and any linked accounts.
If you prefer, you may contact our Customer Support team to process the request. When contacting support, use the registered email address associated with your Dada8 account and indicate your decision to stop gambling for the requested period or permanently. Support will apply the exclusion and confirm once in effect.
Post-exclusion steps and reactivation
For finite exclusions, the period ends automatically and your account is reactivated without action required from you. Early reactivation requests are not supported. For a permanent exclusion, no reactivation is available. Dada8 will monitor for attempts to reopen accounts or create new ones and will take appropriate measures to enforce the exclusion.
Marketing, data handling and privacy
During self-exclusion, you will be removed from marketing communications. You may opt out of notifications and delete or uninstall Dada8 apps and related software. Dada8 will retain records of the self-exclusion for regulatory and auditing purposes in accordance with its privacy and data-retention policies. Personal data processed in relation to self-exclusion is handled in accordance with applicable data protection laws and your account's privacy settings.
Support and additional help
If you experience distress or require support, we encourage contacting recognized problem-gambling support services in your region. On-site Help Center and Customer Support are available for guidance on the self-exclusion process and next steps.
Verification and compliance
All self-exclusion requests are subject to identity verification and compliance checks to prevent abuse of the feature. Dada8 reserves the right to verify information prior to applying exclusion and to enforce cross-account safeguards.