Anti-money Laundering

Scope and purpose

The anti-money laundering (AML) framework of Dada8 establishes the policies, procedures, and controls to detect and prevent money laundering and the financing of terrorism in relation to all wagering activities offered by Dada8. It applies to all players, transactions, and payment methods interacting with Dada8's platform, whether conducted directly or through intermediaries. The framework is designed to comply with applicable AML/CFT laws, regulations, and supervisory instructions in force in Curaçao and other relevant jurisdictions.

Definitions

For the purposes of this policy, the following terms have the meanings stated.

  • Know Your Customer (KYC): identity verification and ongoing monitoring of customers.
  • Customer Due Diligence (CDD): initial assessment of risk and verification; includes Enhanced Due Diligence (EDD) for higher risk.
  • Enhanced Due Diligence (EDD): additional verification and monitoring for high‑risk customers or activities.
  • Suspicious Activity Reporting (SAR): internal escalation and reporting to the competent authorities as required by law.
  • Source of Funds (SoF): evidence of the origin of funds used for deposits and transactions.

Know Your Customer (KYC) and Identity Verification

Dada8 requires verification of identity, residence, and source of funds for all users. Verification is performed on a risk‑based basis and may be extended during the customer relationship as warranted by activity.

  • Identity verification – Users must provide government‑issued identification documents (e.g., passport, national ID card, or driver's license). Documents must be valid and clearly display the user's name, date of birth, and photograph. Where applicable, copies of both sides of the document must be submitted.
  • Address verification – Users must provide documents dated within the last three months showing their name and residential address (e.g., utility bill, bank statement, or official correspondence).
  • Payment verification – For each payment method used to fund the account, documentation confirming ownership and control of the source may be required. Examples include:
    • Card payments – copies of the front and back of the card used, showing the signature and the first six and last four digits; CVV and full magnetic stripe data must be redacted or obscured.
    • Electronic wallets – screenshots showing the registered email/account number and ownership details.
    • Bank transfers – a bank statement showing payer name, bank name, account number, IBAN, and BIC/Swift; where available, a deposit reference.
    • Cryptocurrencies – a transaction confirmation and wallet details demonstrating ownership.
  • Age verification – All players must be of legal gambling age in their jurisdiction (commonly 18 or older). If age cannot be confirmed, access to the platform may be restricted or the account suspended until verification is complete.

Verification timeline and ongoing due diligence

Initial verification must be completed prior to processing withdrawals. Ongoing due diligence is conducted on a risk‑based basis and through periodic reviews of the customer’s activity. The timelines below apply unless extended by risk assessment or regulatory requirements:

  1. Submission – Users provide required documents via the designated verification interface. Confirmation of receipt is provided within one business day.
  2. Initial review – Materials are reviewed within three business days of receipt. Additional information may be requested as needed.
  3. Withdrawal processing – Withdrawals may be subject to holds pending verification; processing occurs once identity, address, and payment verifications are satisfied.
  4. Reverification and updates – If documents expire or new information arises, updated documentation must be provided within a reasonable timeframe.

Enhanced Due Diligence (EDD) and risk management

For high‑risk customers or significant or unusual activity, Dada8 applies Enhanced Due Diligence. The following measures may be imposed:

  • Additional documentation to verify source of funds and provenance of funds.
  • Enhanced transaction monitoring with increased scrutiny and frequency.
  • Additional identity verification steps as appropriate to risk level.

Source of funds and payment verification

Dada8 requires verification of the origin of funds used to fund the account and verification of payment methods employed for deposits and withdrawals. Documentation is retained in accordance with data protection requirements and regulatory obligations. Examples include:

  • Card payments – front and back copies of the card, with the signature and the first six and last four digits visible; the remaining digits must be redacted; CVV must be obscured.
  • Electronic wallets – screenshots showing ownership details (registered email and account number).
  • Bank transfers – bank statement issued within the last three months showing payer name, bank name, account number, IBAN, and BIC/SWIFT, with all four corners visible.
  • Cryptocurrencies – transaction confirmation and wallet profile indicating ownership and relevant identifiers.

Data protection, privacy, and retention

Dada8 processes personal data in accordance with applicable data protection laws and regulatory requirements. Personal data collected for AML/KYC purposes is stored securely, access is restricted to authorised personnel, and data is used solely for verifying identity, preventing financial crime, and fulfilling regulatory obligations. Data may be disclosed to competent authorities as required by law or regulation.

Records related to identity verification, source of funds, and transaction monitoring are retained for a minimum period of five years after the conclusion of the customer relationship, unless a longer retention period is required by applicable law.

Suspicious activity reporting and cooperation with authorities

Dada8 maintains ongoing monitoring of customer activity for indicators of money laundering or other illicit activity. If any transaction or activity triggers suspicion, Dada8 will escalate through internal compliance channels and, where required, file reports with the competent regulatory or law enforcement authorities in accordance with applicable laws. Cooperation with authorities includes the provision of information necessary for investigations, subject to applicable data protection and legal privilege constraints.

Account restrictions and non‑compliance

Failure to complete KYC verifications or provide required documentation may result in temporary suspension of the account, withholding of withdrawals, or permanent restrictions. Dada8 reserves the right to suspend, restrict, or close accounts in cases of non‑cooperation, suspected fraudulent activity, or breach of terms and conditions, in compliance with applicable law.

Data subject rights and complaints

Users have rights under applicable data protection laws to access, rectify, erase, or port their personal data, and to lodge a formal complaint with the supervisory authority where appropriate. Requests should be submitted through the designated support channel and will be processed in accordance with regulatory timeframes.

Governing law and licensing

Dada8 operates under a Curaçao‑based licensing framework suitable for online wagering activities. The operator adheres to AML/CFT obligations, including customer identification, ongoing monitoring, and reporting requirements in force in the licensing jurisdiction. This framework may be supplemented by additional regulatory conditions arising from other jurisdictions as applicable to users.

Policy amendments

The policy is effective on the date of publication and may be updated to reflect changes in law or regulatory guidance. Dada8 will publish material updates and provide notice as required by law and supervisory standards.